AI call answering for UK tradespeople

On the tools?
Eddie answers.
Work booked.

Eddie answers your calls and books jobs while you work. From the first call to the paid invoice, manage your back office through WhatsApp.

£49/mo + 1% invoice fee · 14 days free
Start free trial → Hear a sample call ↓ Keep your number · 14 days free
Card required · Cancel anytime

Illustrative enquiries · picked up while you work.

Hear Eddie answer

Call answered.
Job booked.

A dripping radiator. A busy plumber. Hear how Eddie takes the details and arranges a visit.

Dave’s Plumbing · Example call

Example call · staged demonstration

Download MP3

Read the call transcript

Eddie: Thanks for calling Dave's Plumbing. You're speaking with Eddie, Dave's AI assistant. How can I help you today?

Caller: Hi, I've got a radiator that keeps dripping. Could someone take a look?

Eddie: Of course. Is it a slow drip, or is water coming out quickly?

Caller: Just a slow drip. I've put a bowl underneath.

Eddie: Right. Can I take your name and the address?

Caller: Sarah. Fourteen Maple Road, Bristol, B S one, four S T.

Eddie: Thanks, Sarah. Dave has tomorrow at ten available. Would that suit you?

Caller: Yes, that's perfect.

Eddie: You're booked in. I'll send the confirmation on WhatsApp, and Dave will have the details before he arrives.

Your daily interface

Runs on WhatsApp.
The app you already use.

The problem

You're losing money
while you work.

You're up a ladder. Your phone rings. By the time you call back, they've booked someone else.

Loss ledgerIllustrative example
Missed calls while you're on the tools −£500/wk Example: two missed jobs worth £250 each. Actual enquiries and job values vary.
Evenings doing quotes and invoices −10hrs/wk Example: two hours of quotes and invoices on five evenings each week.
Waiting to get paid Overdue Late invoices and missed follow-ups can leave you waiting for money you have already earned.
Example missed work over four weeks £2,000
How it works

Four steps. Less admin.

Booked
01

Customer calls

Eddie answers your phone, asks the right questions for your trade, and books the job into your calendar.

Sorted
02

Morning brief

WhatsApp with your day: jobs, addresses, map links, drive times, customer notes. Tap and drive.

Sent
03

Job done

Text Eddie "maple road done, invoice 380". That's it. Invoice sent to the customer with a payment link.

Paid
04

Cha-ching

Customer pays. You get the cha-ching notification. Eddie chases the ones who don't.

One connected workflow

The call is only
the beginning.

A new enquiry becomes a booking, a customer record and an invoice. Eddie keeps the details together, so you can get on with the job.

  • Answer and book. Capture the job details while you're busy.
  • Finish and invoice. Tell Eddie the job is done and what to charge.
  • Follow up. Send a payment link and chase overdue invoices.
* From call to paid *
The details travel with the job
Customer callsName, address, job details01
Job bookedCalendar and WhatsApp confirmation02
You finish the workTell Eddie the invoice amount03
Customer paysPayment link and overdue reminders04
*** LESS ADMIN BETWEEN EACH STEP ***
Built for your trade

Eddie knows your trade.
Not just your name.

Trade-specific triage questions, safety escalations, pricing guidance, and photo requests. Eddie asks the right questions because it knows your job.

Electrician
Plumber
Gas Engineer
Locksmith
Roofer
Carpenter
Decorator
Plasterer
Tiler
Handyman
Landscaper
Cleaner
Pricing

One plan. Clear pricing.

HeyEddie Your AI back office
Invoice
№ 0001 — issued monthly
FromEddie · heyeddie.co.uk
ToYour business
AI phone answering — trade-specific triageIncl.
Job booking and calendar managementIncl.
WhatsApp communication — customers and youIncl.
Invoicing with payment linksIncl.
Automated overdue invoice chasingIncl.
Customer CRM — auto-built from every callIncl.
Photo-based quoting via WhatsAppIncl.
Mobile app + full dashboardIncl.
Google Calendar syncIncl.
Xero exportIncl.
No contract
Total due monthly+ 1% on invoices paid through Eddie £49/mo
Get Eddie — £49/month

14 days free · Card required · Cancel anytime

The 1% fee applies to invoices paid through Eddie, in addition to Stripe’s card-processing fees. For example, Eddie’s fee on a £380 payment is £3.80. Where VAT applies, it is shown on your Stripe receipt. Full billing details.

Questions

Straight answers.

Yes. Eddie uses voice AI that sounds like a real person. British accent, natural conversation, no robotic pauses. You can listen to every call recording in the app.
Stays exactly the same. Eddie answers when you can't — missed calls, busy, out of range. Same number on your van, your Google listing, your Checkatrade profile, your business cards. Nothing changes. You punch in three codes during setup, takes under a minute.
Eddie can book jobs during a customer call and send confirmations automatically. When you tell Eddie a job is complete and give an amount, it can send the invoice. Check the details and correct mistakes in the app or through WhatsApp. Eddie is AI and can misunderstand; it does not wait for your approval before every action.
The app exists and it's great — calendar, revenue dashboard, customer database, the lot. But you don't need it. Most tradespeople run their entire business through WhatsApp. Both do the same thing. Use whichever you prefer.
Cancel anytime from Settings. Export all your data — customers, jobs, invoices — in one click. No exit fees. No contracts. No awkward phone calls. Remove the forwarding codes from your phone and you're done.
Eddie handles calls, bookings, invoices and payment reminders. It includes Xero export, but it is not a replacement for your accountant or all the features of accounting software. Keep the tools you need for bookkeeping and tax.
No more paperwork

Stop losing jobs.
Start getting paid.

Let Eddie handle the calls while you get on with the work.

Get Eddie — £49/month

14 days free · No contracts · Your data is always yours

Eddie, your AI back office